Trusted manufacturers are expanding
their supply programs to help authorized
distributors source and supply authentic
products quickly and efficiently to end users. Eaton offers its “Power of Authenticity” program, offering competitive prices,
stocking programs, authorized service
centers and loyalty programs so end users
can rest assured that the products they
receive are authentic Eaton products.
By taking the time to safeguard only
genuine products, procured directly from
authorized resellers, are used, you can help
prevent unplanned outages, reduce costs and
mitigate safety risks associated with counterfeit products.
2. Conduct thorough
evaluation. It’s difficult to
spot a counterfeit when
you see one. Counterfeiters
are becoming more and
more sophisticated, using
deception, the Internet and
prices below market value to
attract business. To confirm
your component or product’s authenticity, thorough
evaluation is critical.
Be leery of poor-quality
labels with legacy branding,
Eaton provides laser-marked labels for its
molded case circuit breakers (MCCBs),
which require more sophisticated tech-
nology to manufacture and are designed
to be more tamper-resistant, helping to
authenticate each circuit breaker through-
out its life cycle.
Also, when buying electrical equipment, be cautious of “bargains.” Compare
the price of products to similar products
at a different retailer. If the price seems
too good to be true, it likely is.
Lastly, use tools provided by the
original manufacturer or certification
organizations, like Eaton’s Circuit Breaker Authentication (CBA) tool, to verify
your electrical device’s authenticity.
Customers can access the tool on Eaton’s
PowerEdge mobile app and by scanning
information from the product label with
the click of a button, detect if Eaton’s
molded-case circuit breakers, up to 400
amperes, are counterfeit.
3. Report suspect products. If you suspect
a product to be counterfeit, report it
to the brand owner immediately. This
will allow authentication of the suspect
device and ensure that the potentially
unsafe product is removed from the marketplace. Contact Eaton at report_fakes@
If you cannot find brand contact
information, don’t stop there. Reach out
to the IPR Center who will disseminate
the information for appropriate response.
Contact the IPR Center at IPRCenter@
dhs.gov or 1-866-IPR-2060.
Genuine electrical products can help
ensure all systems, especially those related to patient care, maintain operational
efficiency. The risk of any system failure
due to suspect counterfeit equipment
is one no healthcare facility or medical
design engineer should take. MDT
Reliable. Available. Now. tracopower.com
20–60 Watt fully encapsulated
AC/DC power modules with
reinforced I/O-isolation approved
for medical application.
Most healthcare technologies, including electronic
medical records and new medical technology investments
that help diagnose and treat patients, all rely on reliable
electricity to run as designed.