Providing World-Class Logistics for Healthcare Organizations
Innovation, technology and healthcare-optimized
transportation solutions make UPS the perfect healthcare
supply chain partner.
It is estimated that by 2015, healthcare provision will be
a more than trillion-dollar business worldwide, with the
majority of market demand beyond North American bor-
ders. Yet, according to the U.S. Department of Commerce,
less than one percent of American healthcare companies
export their products.
Many companies cite the challenges of effectively man-
aging a global supply chain as an impediment to doing
business overseas. Transportation modes, complex and
constantly changing regulations, facilities, tracking and
tracing, cold-chain requirements and customs can appear
And the stakes can be high: Supply chain failures lead-
ing to product damage and spoilage can be expensive and
potentially damaging to brands—not to mention possible
consequences for the patient.
All of these challenges, however, can be addressed with
effective systems, processes and expertise. UPS offers
world-class proven, healthcare-optimized national and
international cold-chain transportation, distribution and
information management. We can move our flexible, integrated multi-modal transportation network and distribute
products through our 40-plus temperature- and humidi-ty-controlled facilities worldwide. Innovation, technology
and healthcare-optimized transportation solutions make
UPS the perfect healthcare supply chain partner.
UPS’s broad portfolio of services includes a range of
temperature-sensitive services unique to healthcare in-
• UPS Temperature True®, a door-to-door, tempera-
ture-sensitive freight service, which now features air
services on qualified pharma carriers for your most
valuable shipments, and a cost effective ocean service
for high-volume, low-risk shipments.
• UPS Temperature True Packaging, our consultancy
service for small package shipments, can help opti-
mize package design, helping you save money while
• UPS Proactive Response®, which provides 24/7 moni-
toring of healthcare shipments from global “Control
Towers,” allowing specially trained staff to intervene
if a package unexpectedly becomes at risk of tempera-
ture excursion in transit. Interventions can include
providing refrigeration or dry ice replenishment, and
• The PharmaPort™ 360 air freight container provides
shipment monitoring and temperature-controlled prod-
uct protection for high-value, temperature-sensitive
pharmaceuticals, vaccines and biologics.
Our team of dedicated healthcare quality assurance
regulatory specialists helps ensure compliance with com-
plex and constantly evolving regulatory requirements in
both the origin and destination countries, as well as in any
countries your shipment passes through.
At UPS we live by the motto: “It’s a patient, not a pack-
age®”. Our aim is to ensure that your product reaches the
right patient, at the right time and in the right condition
for the best possible patient outcome.